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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steph

November 20, 2025

5  out of  5
rating by Steph
"Jose was magnificent. He went over all my coverages and was very polite. I have had state farm a while and it's been a good experience! Thanks"
We responded:
"We appreciate the years we’ve been able to service your policies and are so happy that it’s been a pleasant experience!"
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Aulo Rivas

November 20, 2025

5  out of  5
rating by Aulo Rivas
"Excellent service...and they explain everything very clearly. I honestly recommend them 100%. FERNANDA IS THE BEST!"
We responded:
"We appreciate the recommendation and are thankful for your business!"
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Serena P

November 20, 2025

5  out of  5
rating by Serena P
"Ruth Pokipala State Farm Insurance is absolutely the BEST that ive ever experienced. Exvellent set up with Marcus and the follow up call with Jose, who was kind, patient, knowledgeable and helpful makes hving insurance a pleasure. Jose helped me activate my transponder easily. Thank you Ruth Pokipala for hiring such a great team!!"
We responded:
"We truly appreciate your review and business! We look forward to servicing all your needs going forward 🥰"
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Brenda Gonzalez

November 19, 2025

5  out of  5
rating by Brenda Gonzalez
"I want to share my experience. I had the opportunity to speak to Seth. I had questions about coverage and ended up asking him about adding a car back to my policy. Seth took care of everything, walked me through it, and got me a great deal where I’m saving over $100 monthly. He made my year with that one! Thank you Seth for your patience, expertise, and helping me keep my costs low when I most need it! This single mom appreciates you! I’m a great realtor, if I do say so myself😄, if you ever need anything, I got you!"
We responded:
"Thank you so much for sharing this! We’re thrilled that our team was able to help and save you over $100 a month - that’s amazing! We truly appreciate you and your kind words. Supporting hard working moms like you means the world to us. ♥️"
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Marlene Giuliano

November 18, 2025

5  out of  5
rating by Marlene Giuliano
"Marcus was very helpful with setting up our new vehicle and RV policies. Explained everything to us and was great to work with."
We responded:
"Welcome to Ruth Pokipala’s State Farm agency! We’re so glad we could help with your vehicle and RV insurance and look forward to servicing your policies 😊"
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Frank Giuliano

November 18, 2025

5  out of  5
rating by Frank Giuliano
"Marcus was very helpful and very professional. We definitely would recommend him."
We responded:
"Thank you for the review! We’re so happy you had a helpful and professional experience and are grateful for your business! "
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Anabel Espinosa

November 10, 2025

5  out of  5
rating by Anabel Espinosa
"Fue una excelente atención"
We responded:
"¡Muchas gracias por tu comentario! Estamos aquí para ayudarte siempre que lo necesites. 😊"
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F Petrovich

November 8, 2025

5  out of  5
rating by F Petrovich
"Great experience, through and through. Thorough explanation of both the policy and the cost. Thank you to Ruth and Marcus!!"
We responded:
"Thank you and welcome to State Farm! We’re happy to hear the policy and cost were explained thoroughly. Let us know if we can help with anything else. "
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Elaine Garcia

November 7, 2025

5  out of  5
rating by Elaine Garcia
"Jose Rivera is professional and goes the extra mile! He spent a lot of time with me setting up my beacon and in addition to that, he answered all my billing questions. Plus he never became frustrated with the process even though it was definitely challenging. I will refer people to this office in the future. Jose Rivera is the best part of State Farm! State Farm thank you for choosing Jose Rivera to be part of your company!"
We responded:
"We love hearing about these types of experiences 🙌🏼"
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Wil bill2

November 6, 2025

2  out of  5
rating by Wil bill2
"Recently had an additional fee added to a vehicle insurance bill. Called in to ask for clarity about it and spoke to a rep that provided poor input and accountability for the situation. Keep a close eye on your monthly bills with them."
We responded:
"Thank you for sharing your feedback. I’m sorry to hear about the frustration with the recent billing concern. After reviewing the account, the additional fees were related to returned payments, but I completely understand how unexpected charges can be upsetting. Our goal is always to provide clear communication and support, and we’d love the opportunity to speak with you directly to go over everything in detail to make sure you feel taken care of. One of our team members will be in contact to schedule a time for you to speak with Ruth. "
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TOP VIBE

November 5, 2025

5  out of  5
rating by TOP VIBE
"Good service respect Thank you for the service"
We responded:
"We’re pleased that you’re happy with the good service you received, thanks! "
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Robert Werden

November 3, 2025

5  out of  5
rating by Robert Werden
"Very knowledgeable"
We responded:
"Thank you for the review and for your business! 🥰"
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Life Contained Organizing

October 31, 2025

5  out of  5
rating by Life Contained Organizing
"Marcus was thorough and very helpful. Saved us money and time! Highly recommend!"
We responded:
"We’re so happy we could help you save money and time! We look forward to continuing to service your families needs! "
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Paola Castillo

October 31, 2025

5  out of  5
rating by Paola Castillo
"María Fernanda made getting my car insurance quick and easy! Super professional and kind."
We responded:
"We love hearing from our customers and are excited to hear about your experience! Thank you for your business 🙌🏼"
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Kara Speranza

October 31, 2025

5  out of  5
rating by Kara Speranza
"Seth was awesome!! Great customer service, answered all my questions and very informative."
We responded:
"Thank you for your kind words! We’re thrilled that you had an awesome experience. Thanks for choosing Ruth Pokipala State Farm ♥️"
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Lino Garcia

October 30, 2025

5  out of  5
rating by Lino Garcia
"Amazing customer service thank you so much Victor"
We responded:
"It’s our pleasure! We’re glad your customer service experience was great and thank you for the review! "
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Jasmine poole

October 28, 2025

5  out of  5
rating by Jasmine poole
"Great deals, the process was easy and the rates are spectacular compared toto what I was paying at progressive"
We responded:
"We strive to offer competitive rates without sacrificing customer service and we’re so happy to welcome you to State Farm! "
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Mike

October 28, 2025

5  out of  5
rating by Mike
"My agent Fernanda Perez was amazing. Fernanda walked me through the policy, discounts, and coverage in a way that was easy to understand. I will definitely call her again in the future."
We responded:
"We’re so happy your experience was easy - that’s what we aim for! We’re thankful for your feedback 😊"
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rolando rojas

October 27, 2025

5  out of  5
rating by rolando rojas
"Excellent services from the agent Victor Rijos. Recommended"
We responded:
"We love recommendations, thank you! "
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Miguel Torres

October 24, 2025

5  out of  5
rating by Miguel Torres
"Jose helped me with all of my questions and I was very satisfied with the plan he helped set up for me. Thank you!"
We responded:
"Always a pleasure to help, we’re thankful for your business!"
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Peter Nasim (Peter Nasim)

October 24, 2025

5  out of  5
rating by Peter Nasim (Peter Nasim)
"Jose was great at helping me! Very informative in guiding me in the right direction and always honest with what he recommends!"
We responded:
"We’re so happy to hear about your pleasant experience and are grateful for your business!"
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Kenny Francois

October 24, 2025

5  out of  5
rating by Kenny Francois
"I worked with Marcus and he has been an absolute pleasure while getting things done!"
We responded:
"Welcome to State Farm and thank you for the feedback!"
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Wayne Eaton

October 22, 2025

5  out of  5
rating by Wayne Eaton
"Great service as always"
We responded:
"We’re happy to keep delivering! Thank you for your business 🙏🏼"
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larry gary

October 21, 2025

5  out of  5
rating by larry gary
"The young man was very consistent, honest and I greatly appreciate his help"
We responded:
"We’re so happy we could help and are thankful for your review 🙌🏼"
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jose sosa

October 21, 2025

5  out of  5
rating by jose sosa
"Muchas gracias a Víctor por toda la ayuda. Siempre estuvo ahí para ayudarnos cada vez que lo visitamos!"
We responded:
"¡Estamos felices de tenerlo como cliente y agradacemos su comentario! "