State Farm® Insurance Agent Ruth Pokipala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Lawton
June 23, 2026
"My rating is solely based on requesting a quote for insurance online, I did the request and proceeded to go get my laundry out the dryer. No joke within 5 minutes I had 3 texts and 2 missed calls! No voicemails so I wouldn’t have even known who it was except the texts, my thing is people do have lives leave a voicemail and actually give us time to call back instead of too me being what feels like pushy!! Now I rather pay a premium that might be higher🤷🏻♀️ all because Victor wanted to be impatient or whatever he was being….."
"Nicole, thank you for your feedback. We apologize that our follow up felt overwhelming. When someone requests a quote online, our goal is to respond quickly while the request is still fresh and to make ourselves available in whatever way is most convenient - whether by phone, text or email. We certainly never want to come across as pushy. We appreciate you sharing your perspective, and we’ll take it into consideration as we continue to improve our customer experience. We wish you all the best in finding the coverage that meets your needs.
"
Neithan Cordero
June 23, 2026
"Great customer service, 100% recommended"
"Thank you for the review and your support! We aim to give great service and be helpful and are so happy you’ve joined the State Farm family 🥰"
Al Brewer
June 16, 2026
"Mrs. Perez was amazing during the process of getting me insured. Highly recommend State Farm and more specifically Mrs. Perez."
"We appreciate the recommendation and your business! 🫶🏼"
Andrés Duque
June 12, 2026
"Excelente atención."
"¡Muchas gracias! 🫶🏼"
Annabell Lopez
June 11, 2026
"La experiencia en la llamada con el agente de seguro José fue maravillosa. Muy atento, educado y paciente. Muchas gracias por su atención y que mantenga la buena actitud y comunicación que brinda."
"¡Muchas gracias por compartir su experencia! Nos alegra saber que recibió una atención atenta, amable y profesional. ¡Estamos para sevirle! "
Distrito Central
June 4, 2026
"Great customer service, very friendly and easy to talk to."
"Thank you for the 5-star review, Distrito! Here at State Farm Agent Ruth Pokipala’s Team, we are proud to serve our community and appreciate your recognition. "
Devendra Pakhare
May 28, 2026
"I worked with Victor at this office and he was very professional in his approach and prompt with his responses. He was also very knowledgeable about the local laws for insurance requirements and offered the best pricing that I could find in the area."
"We’re so glad that our team was able to help with their professional, prompt and knowledgeable service! Thank you for the review and your trust! "
Harmony Zhou
May 27, 2026
"Mike was super friendly,had such a nice time overall, definitely gotta check this place out!"
"Thank you SO much for your review and support. We look forward to continuing to serve all your insurance needs 🩵"
Shannon Johnson
May 18, 2026
"Jose was great."
"So thankful for your review and the 5 stars! "
Justin
May 17, 2026
"Jose did a great job explaining everything and helping me get my family set up with the best coverage."
"We’re so happy we were able to help your family and appreciate the 5 stars! ✨ "
Eric Cartman
May 15, 2026
"Great job with customer service."
"Thanks for the review! 😊"
Scott Johnson
May 13, 2026
"Having been with State Farm for 20 plus years, this agency is one of the best I've worked with. A special shout out to Mike Markas who works at this office who I recently had the pleasure of working with on a home owners policy special request. Great communication and follow up with a very positive outcome. Ask for Mike!"
"We’re so happy to hear you’ve been having a positive experience with our agency! We appreciate the review and your business 😊"
Maria Mallol
May 12, 2026
"My agent, Jose is very knowledgeable! He explained everything clearly and communicated via text until I was ready to call him and finalize everything. I had a lot of questions about coverage to make sure I was getting the same as my previous company but for a lot less! Thank you so much, Jose!"
"That’s wonderful to hear! We aim to make insurance easy and we’re happy to help. Thank you for the review 🥰"
Michelle Birmingham
May 8, 2026
"Fernanda was very professional and thorough. She took the time to explain all of the Auto insurance coverage options and reviewed them prior to me accepting the quote ."
"Thank you for the feedback, we’re glad we were able to help with your auto insurance and look forward to helping you in the future 😊"
Sam galarza
May 5, 2026
"Best customer service and great coverage for the price in Florida"
"We’re thrilled you’re happy with the customer service, coverages and price! We appreciate your business!"
Blanca
May 5, 2026
"Excellent customer service, Mike was a big help . Answered all my questions."
"We love hearing from our customers! Thank you for the review 🤩"
T G
May 5, 2026
"I am very grateful for StateFarm Account Associate Victor Rijos- Rodriguez at the 2559 E. Irlo Bronson Memorial Hwy , Kissimmee location. Mr. Rijos- Rodriguez was exceptional, very professional, knowledgeable & kind. He is a great asset to your company. He provided outstanding customer service. Please recognize this dedicated employee. Thank you."
"It means a lot to us that you received professional, knowledgeable and caring service - we’re grateful for a team committed to taking care of great customers! We appreciate your review and your business 🥰"
John Manoli
May 4, 2026
"Awesome"
"Thank you so much for the 5 stars ⭐️ "
Brianna Ess
May 4, 2026
"Had a great experience with Victor from State Farm. He was so helpful and answered all of my questions. My situation was a little complicated since I hadn’t switched over my drivers license from another state yet, but he worked through the issue easily! I recommend this location to anyone needing car insurance, or any other insurance for that matter!"
"Thanks so much for your kind words! We’re so glad everything went smooth - even with the extra details. We’re appreciate the review and recommendation 🫶🏼"
Courtney D
April 24, 2026
"Mike delivered outstanding service. He took the time to clearly walk me through all my renewal options and made sure I understood everything. I truly appreciate his patience and professionalism, and I would highly recommend him. Thanks again!"
"We appreciate the kind words! We’re thrilled our team was able to walk you through your renewal options and make everything clear and easy to understand - that’s exactly the experience we strive for.
We appreciate your trust in our agency and look forward to helping you all your needs in the future 😊"
Thomas O'Brien
April 23, 2026
"Jose is very helpful and I’m well satisfied of the service. Thank you very much."
"We’re so happy our team was helpful and we appreciate the feedback! "
Thomas Varga
April 21, 2026
"Fernandez she was phenomenal she helped me out so much and she was persistent for days to get in touch with me and it was me not her I had so many things going on and I'm so glad that I finally got with her she's amazing she's so helpful she's great for your company and I think you for her peace and Wellness."
"Thank you so much Thomas! We appreciate your kind words - we try to go above and beyond and we’re glad we were able to help with your car insurance.
Also…those photos are epic 🎤 - clearly you bring that same energy to the stage! Have your band mates hit us up for a quote too - we’ll take just as good care of them as you do on stage 😊
Thanks again for trusting us!"
Janet
April 20, 2026
"Pleasantly surprised at the cost savings I will receive by switching to Statefarm. Recommend getting a quote to see if you might see savings too"
"Thank you for the recommendation to receive a quote from our office and welcome to State Farm! We look forward to servicing all your needs in the future 😊"
Giselle
April 20, 2026
"I spoke with Mike regarding my car insurance renewal he was so patient and knowledgeable with any questions I had. He was great!"
"Welcome to Florida! Look forward to your continued business 😊"
vijaya sankar
April 17, 2026
"Excellent Service by Victor Rijos. strongly recommend"
"Happy to hear of the excellent service you received! We appreciate the recommendation too 😊"