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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Pursell

May 1, 2025

5  out of  5
rating by Shawn Pursell
"Seth was awesome! Great service."
We responded:
"Appreciate it! 🙏🏼"
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Q JONES

April 30, 2025

5  out of  5
rating by Q JONES
"Great service and super helpful every step of the way. Highly recommend!"
We responded:
"Our pleasure and thanks! "
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wallace nieves villarini

April 30, 2025

5  out of  5
rating by wallace nieves villarini
"The Best State Farm insurance place. All the employees are nice and excellent customer service. Thank Ruth Pokipala for the great group of professionals employees"
We responded:
"We are grateful to hear of your experience and look forward to helping you in the future! "
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Mariah Strong

April 30, 2025

5  out of  5
rating by Mariah Strong
"Marcus Massey was absolutely wonderful to work with. If I could only talk to him every single time that’s the way I would want it. I was on a time crunch with the call and it all went fast and smooth with him! What I needed during this phone call was far better than expected."
We responded:
"We love hearing from our customers and welcome to State Farm! ✨"
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Jay White

April 30, 2025

5  out of  5
rating by Jay White
"Seth helped me out and he was great! He was well informed and answered all my questions."
We responded:
"This is wonderful to hear! We appreciate your business. 🥰"
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Calvin Acree

April 29, 2025

5  out of  5
rating by Calvin Acree
"Great customer service Marcus and Fernanda"
We responded:
"So glad to hear you had a great customer service experience and look forward to helping you in the future! "
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Marvin Mollinedo

April 25, 2025

5  out of  5
rating by Marvin Mollinedo
"This was the best decision I made in a long time. Victor made sure he took the time to break down everything I needed for my auto insurance policy. I had several questions and he patiently answered all of them and put my mind at ease. I was shopping around and Pokipala had the best deal in town. Victor, I owe you big time my friend. Next time I see you lunch is on me."
We responded:
"Thank you so much for the kind words and for trusting us with your auto insurance needs! We're thrilled to hear that our rep took great care of you and made the process clear and stress-free. We truly take pride in making sure every customer feels confident and informed. We'll make sure he sees your shoutout. We appreciate your support and look forward to being here for you anytime you need us. Welcome to the Ruth Pokipala agency family!"
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Julia

April 25, 2025

5  out of  5
rating by Julia
"I received excellent customer service from Seth. He explained everything in detail to me and made sure I got the best rate. He was very caring, on like other agents that treat you like just a number. Because of the great customer service that I received from him, it makes me not interested in changing my service to another company. I 100% recommend trying State Farm."
We responded:
"We love hearing from our customers and the wonderful experience you had. Thank you for your kind words and your business 😊"
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Jennie Rimes

April 24, 2025

5  out of  5
rating by Jennie Rimes
"Excellent service! Seth was fantastic."
We responded:
"We appreciate the 5 ✨"
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V-klipz

April 22, 2025

5  out of  5
rating by V-klipz
"very easy to work with"
We responded:
"We’re so happy to hear it was easy working with our office! Appreciate the review and your business."
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Anthony Diaz

April 22, 2025

5  out of  5
rating by Anthony Diaz
"I had an outstanding experience working with Fernanda at State Farm! She was incredibly professional, knowledgeable, and genuinely dedicated to finding me the best prices for both my auto and home insurance. Fernanda made the entire process seamless and stress-free, taking the time to explain all my options clearly and making sure I felt confident in my choices. Her attention to detail and commitment to excellent service truly set her apart. I’m so grateful for her help and highly recommend Fernanda to anyone looking for top-quality insurance and outstanding customer care. Thank you again, Fernanda — you truly exceeded my expectations!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your outstanding experience. We strive to go above and beyond to provide excellent service, and we’re grateful for your business. We appreciate your recommendation 😊"
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Kenny Williams

April 18, 2025

5  out of  5
rating by Kenny Williams
"Jose was excellent! He answered all of my questions in a way I could understand and helped me to get the most out of my coverage. I felt good about being helped by a guy like Jose Rivera."
We responded:
"We love hearing from our customers, appreciate the feedback! "
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Kairisa Bowers

April 18, 2025

5  out of  5
rating by Kairisa Bowers
"Jose Rivera helped me to add a vehicle to my policy and was very insightful as well as kind. Thank you for all you do!"
We responded:
"We’re glad you had a great experience! "
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Sherry Wallace

April 17, 2025

5  out of  5
rating by Sherry Wallace
"Excellent customer service"
We responded:
"We appreciate the feedback and your business! "
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Eglis Torres

April 16, 2025

5  out of  5
rating by Eglis Torres
"Muy buena atencion , me trataron d la mejor manera"
We responded:
"Es un placer para nosotros, gracias por el comentario. 😊"
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Love Loyalty

April 10, 2025

5  out of  5
rating by Love Loyalty
"Victor Rodriguez was a great pleasure assisting me getting auto insurance with exclusive rates. Thank you for the service!"
We responded:
"We love hearing from our customers and appreciate your business!"
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Pete C

April 10, 2025

5  out of  5
rating by Pete C
"Had a great experience. Victor was amazing. He worked with me for months and reminded me of deadlines I had forgotten. Really went above and beyond."
We responded:
"Thanks so much! We’re thrilled you had a great experience! We appreciate your feedback 🙏🏼"
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Naty Rodriguez

April 7, 2025

5  out of  5
rating by Naty Rodriguez
"I really recomend Ruth with state farm they treat you like family always looking out for you well being , staff is always willing to help. They never leave you waiting on line they answer your questions ,always so promp.Jose Rivera he is always giving 100% to help me. They are great."
We responded:
"We love hearing from our customers, thank you for the review!"
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Eric Cartman

April 3, 2025

5  out of  5
rating by Eric Cartman
"Great job with customer service"
We responded:
"Thanks for the review! 😊"
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Luisa Diaz

April 2, 2025

5  out of  5
rating by Luisa Diaz
"Su servicio es excepcional capaz y muy amable"
We responded:
"Agradecemos su comentario y su comentario 🥹"
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Ellie Battisti

March 31, 2025

5  out of  5
rating by Ellie Battisti
"This office is very courteous. Jose is very helpful courteous and patient. Jose was able to take a name off my account with no issues."
We responded:
"It’s our pleasure, thank you for the review!"
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John Ferreira

March 27, 2025

5  out of  5
rating by John Ferreira
"Went today to asks about questions regarding my car insurance and Jose was knowledgeable and provided me with all the answers. I highly recommend Ruth Pokipala for all your insurance needs"
We responded:
"We love hearing from our customers! We appreciate your business!"
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Maria I Lopez

March 27, 2025

5  out of  5
rating by Maria I Lopez
"I just wanted to recognize Jose! He was very knowledgeable and helpful and answered all my insurance questions very professionally and courteous!"
We responded:
"We love hearing from our customer and appreciate your business!"
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Gladys Soto

March 26, 2025

5  out of  5
rating by Gladys Soto
"Muchas gracias a Jose Rivera por gran servicio"
We responded:
"Gracias por tu comentario y tu negocio 🥰"
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Mark Clubb

March 26, 2025

5  out of  5
rating by Mark Clubb
"Fernanda did a great job explaining everything to me and answering my questions. Highly recommended."
We responded:
"We’re so happy to hear of your recent experience and welcome to our agency! "